Institution and Capacity Building

Efficiency, competitiveness and cost-effectiveness of transport systems are highly dependent on the adequacy and functioning of transport sector institutions and on the human resources working in the sector.

TCP International understands institutional and organizational development as the elaboration of management structures, processes and procedures, not only within organisations but also the management of relationships between different organisations and (sub-) sectors. We understand capacity and human resource development as the process of equipping individuals with the understanding, skills and access to information, knowledge and training that enables them to perform effectively and empowers them to contribute to their entities’ vision and mission.

Both concerns often need to be accompanied by institutional and legal framework development measures, introducing legal and regulatory changes to enable organizations, institutions and agencies at all levels and in all transport sub-sectors to adapt to new challenges. It is essential to match responsibilities, tasks and resources on every level in the entire institutional set-up as well as within the institutions and companies.


TCP International competences

  • Review of the actual transport sector institutions, transport companies and their actual set-up and scope of action;

  • SWOT analysis and gap analysis;

  • Strengthening and reforming transport sector institutions/companies;

  • Defining the roles and functions of institutions and developing mission statements, visions and goals for transport sector entities;

  • Setting-up management information systems as well as performance measurement and improvement systems;

  • Optimisation of organisational structures, processes, work- and information flows, IT tools and coordination mechanisms;

  • Human resource management with a focus on performance evaluation, advancement and incentive and knowledge management systems;

  • Human resource recruitment for transport consulting projects;

  • Interim management for transport companies and authorities;

  • Strengthening the knowledge, abilities, skills and behavior of employees and executives/management by coaching, on-the-job-training and tailor-made training measures as well as by promoting the concepts of life-long learning and organisational learning.

  • Accompanying change management and transformation processes


TCP international supports its clients in establishing highly professional structures and management tools enabling the target entities to efficiently fulfil their function and manage their resources.